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Policies

*Please arrive 5 minutes early to your scheduled appointment to ensure it begins and ends on time. 

 

*If you cannot make your appointment, please contact Relax & Wax via phone or email to cancel at least 24 hours prior to the scheduled service.

*Appointments cancelled after 6 p.m the night prior are considered same day cancellations and are subject to a fee.

*If the appointment is not cancelled and is missed without notice, payment  will be required in advance in order to re-schedule. Additionally, a fee of 50% of the total service cost will be charged due to this time slot not being able to be taken by another client. 

*If you cancel your appointment on the same day it was scheduled, a $10 fee will be added to your next appointment, unless the appointment is re-scheduled. 

*Appointments cancelled on the same day can be re-scheduled once, after that, a fee will be charged. 

*Cash, credit/debit or venmo are accepted as forms of payment. Checks and pay pal are not accepted.

*Although text messages are a preferred form of contact, please call or text for appointments during hours of operation.